Voice to Text for Claims Adjusters
You're standing in front of a damaged roof, rain threatening, and you need detailed notes before you leave. Typing on your phone takes forever. Blurt lets you speak your observations while they're fresh — describe the damage, note measurements, capture policyholder statements. Hold a button, talk through what you see, release. Your words become text instantly, ready to paste into Xactimate, your claims system, or an email. Document more thoroughly in half the time, even in challenging field conditions.
The Typing Problem
Typing field notes while standing on a ladder
You're balanced on a ladder, phone in one hand, trying to thumb-type notes about hail damage patterns. The sun is glaring on your screen. Your fingers are sweaty. You abbreviate everything just to get something recorded. Back in the car, you stare at 'lg dnt rt side, mult impt pts' and try to remember what you actually saw. Critical details are already fading.
Racing to document before the next appointment
You've got 15 minutes between inspections and six pages of notes to enter. Your lunch break disappeared three claims ago. You're typing as fast as you can, but the backlog keeps growing. By Friday, you're staying late just to get documentation into the system. The claims keep coming, but the hours don't stretch.
Capturing policyholder statements accurately
The homeowner is explaining what happened during the storm, pointing at different areas of damage, sharing timeline details. You're nodding and scribbling fragments, hoping you'll remember the context later. When you type up the statement, you're reconstructing from memory and partial notes. Important details slip through. Disputed claims become he-said-she-said.
Writing compliance-ready damage assessments
Your assessments need specific language for compliance reviews. Describing 'visible granule loss consistent with mechanical damage' instead of just 'roof looks bad' matters for claim defensibility. But typing out proper terminology on a phone in the field takes forever. You know what to say — you just don't have time to type it all.
Keeping up with documentation across multiple claims
You're handling 40+ open claims. Each one needs detailed notes, status updates, and communication logs. By the time you've documented today's inspections, three policyholders have called, two emails need responses, and you haven't touched yesterday's paperwork. You're drowning in documentation requirements while trying to actually adjust claims.
How It Works
Blurt works in every app claims adjusters use — Xactimate, Symbility, your carrier's claims platform, email, Word documents. Anywhere you can type on your Mac.
Hold your hotkey
Press your chosen shortcut. A small indicator confirms Blurt is listening.
Describe what you see
Speak naturally about the damage, measurements, or policyholder conversation. Blurt handles punctuation automatically.
Release and document
Text appears at your cursor in your claims software. No copying, no reformatting, no extra steps.
Real Scenarios
Documenting field inspections in real time
You're walking the property perimeter, noting damage to siding, windows, and landscaping. Instead of typing fragments to decode later, you hold your hotkey and describe exactly what you see: 'South-facing elevation shows impact damage to vinyl siding at approximately four feet height, consistent with wind-driven debris. Three panels require replacement, each measuring twelve by eight inches. Adjacent window frame shows minor scoring but glass intact.' Thirty seconds of speaking replaces five minutes of typing. Your documentation is thorough, professional, and ready for the claim file.
Writing detailed damage assessments
The roof inspection revealed complex damage patterns. Back at your laptop, you need to write the formal assessment. Hold the button and walk through your findings: 'Roof inspection revealed approximately 40 percent of shingle field affected by hail impact. Damage concentrated on west-facing slope with decreasing severity toward eaves. Bruising evident on multiple test squares, with exposed fiberglass mat visible on impacted shingles. Recommend full roof replacement, 28 squares.' Assessment drafted in two minutes instead of fifteen.
Capturing policyholder statements verbatim
The homeowner is explaining the timeline of events. You ask them to pause briefly while you record: 'Policyholder states they first noticed water staining on ceiling at approximately 6 PM on January 15th. No previous water issues reported. Storm occurred on January 14th with reported wind gusts exceeding 60 miles per hour. Policyholder attempted temporary tarp repair on morning of January 16th.' Their words, captured accurately, without breaking conversational flow.
Writing claim summary narratives
You need to summarize the claim for the file before moving to your next appointment. Hold and speak: 'This claim involves a single-family residence that sustained wind and hail damage during the January 2026 storm event. Covered damage includes full roof replacement, partial siding replacement on south and west elevations, and gutter system replacement. Total estimated repair cost is $23,450. Recommend payment to policyholder, subject to deductible.' Summary complete. On to the next claim.
Dictating subrogation notes
You've identified potential third-party liability and need to document the evidence. Instead of typing, speak your observations: 'Damage pattern and debris location suggest tree from neighboring property at 1247 Oak Street fell onto insured structure. Tree root ball visible, indicating inadequate root system possibly due to construction excavation. Photos 15 through 22 document debris pattern and root exposure. Recommend subrogation investigation against neighboring property owner.' Subrogation file started while details are fresh.
Explaining coverage determinations
The claim requires a detailed coverage explanation letter. You know the reasoning but dread typing it all out. Hold and dictate: 'Based on our investigation, the water damage to the basement level is excluded from coverage under Policy Section 4, Paragraph B, which specifically excludes flood and surface water damage. The damage pattern, including debris marks and uniform waterline, confirms surface water intrusion rather than covered sudden and accidental water damage. We have included a copy of your policy language for reference.' Coverage letter drafted in 45 seconds.
Updating supervisors on complex claims
Your supervisor wants an update on the disputed commercial claim. Email open, hold your hotkey: 'Following second inspection of the warehouse facility, our position remains that the interior damage predates the claimed loss date. Paint oxidation patterns and dust accumulation on damaged surfaces are inconsistent with recent occurrence. Policyholder's contractor disputes our timeline. Recommending third-party engineering assessment before proceeding. Will schedule for next week pending your approval.' Professional update sent without ten minutes of typing.
Why claims adjusters choose Blurt over built-in dictation
| Blurt | macOS Dictation | |
|---|---|---|
| Activation | Single hotkey, instant start | Click microphone icon or 'Hey Siri' |
| Speed | Text appears in under 500ms | 2-3 second delay before transcription |
| Insurance terminology | Handles terms like subrogation, deductible, liability accurately | Frequently misinterprets industry vocabulary |
| Reliability | Consistent accuracy across sessions | Often fails silently or mishears |
| Workflow integration | Works seamlessly with any claims software | Inconsistent behavior across applications |
Frequently Asked Questions
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